frequently asked questions
Where are you located?
Our location, map, contact information and store hours are located under our "Location & Contact" page. Our address is 216 Summit Park Dr. Pittsburgh, PA 15275. We are located in the Robinson area of Pittsburgh - in the same plaza as Bravo Italian Restaurant, FedEx, Men's Warehouse, and Uncle Sam's Subs.
What is your return policy?
Retail shoes follow a 14 day return policy as long as they are returned unworn, with box and clean. Custom made products, compression garments, and clearance or sale items are nonreturnable.
Do you carry wide width shoes or extended sizes?
Yes. Many of the brands we carry are available in wide or xwide widths. We also carry brands that accommodate lymphededma and swelling for the xxwide foot. We also carry wide and stretch shoes to accommodate hammer toes, bunions, etc.
What is the proper way to apply compression wraps and stockings?
Please refer to the below videos for instructions on how to apply compression stockings, how to apply wraps and how to measure the amount of compression applied using wraps. Keep in mind, the "How to apply Circaid Juxtalite" video is slightly outdated. The "Medi Circaid Juxtalite HD" is the current, updated product.